Outdoor Crowd Ambassador

The Outdoor Crowd Ambassador will help Dalnavert create a welcoming environment for visitors attending Doors Open 2024 (May 25 and 26). Doors Open is the museum's two busiest days of the year. As part of this city-wide event, we provide free admission to share our built heritage and history. As an Outdoor Crowd Ambassador, you will help us ensure this event runs smoothly.

You will provide basic information to visitors waiting to enter the historic house, help manage crowds, answer basic questions (ie. 'Where is the washroom?' rather than 'Tell me about the history of Dalnavert'), and give directions. Make sure the line-up is orderly and stays in the intended areas.

Volunteers will mostly be stationed outdoors, but may be asked to work inside and help direct people to the Costume Museum's exhibit in the Visitors' Centre.

This role will involve working outside. Please dress for the weather and bring a reusable water bottle. We will attempt to provide you as much relief from weather as possible (ie. shade, breaks) but Dalnavert does not control the weather. Doors Open will proceed rain or shine. Please bring your own sunscreen, layers, and umbrellas as necessary.

Volunteers must be able to attend a 1 hour training session at Dalnavert on Sunday, May 19 at 10:30am. Available shifts are on May 25 and 26 between 9:30am and 4:30pm.

Minimum age = 14

• Fluency in spoken English is required. Additional languages an asset


• Interpersonal skills - friendly and able to start conversations


• Ability to stand and/or walk for extended periods of time outdoors (including with the use of mobility aids) - This is a minimum 2.5 hour outdoors shift. Some breaks of sitting may be available depending on crowd volumes


• Ability to take direction


• Passion for museums, history, and/or built heritage not required but welcome and encouraged!


• We communicate with volunteers via email and track volunteers using Better Impact. Basic computer skills and email access are required for this.

Develop your skills in Communication & interpersonal skills, community events, public speaking, working with the public, teamwork, and customer service

Gain experience in museum and heritage related fields

Volunteers must be able to attend a 1 hour training session at Dalnavert on Sunday, May 19 at 10:30am.

Available shifts are on May 25 and 26. 2.5 hour shifts are available from 9:30am-12:00pm, 11:45am-2:15pm, and 2:00pm-4:30pm. Volunteers may sign up for back-to-back shifts or help out all day if they wish.