Survey Volunteer

Assisting the WRHA Community Health Services program in engaging clients to share their perceptions on various aspects of care and services they receive. This will involve administering a telephone survey to client who access services in the community and can include Home Care, Home Care Nursing, Primary Care and Public Health.

• Previous experience in health care is preferred.


• Must attend an orientation/training session.


• Be able to maintain an unbiased position about the health care system.


• Be physically capable of inputting and asking questions at the same time.


• Comfortable using a computer, and internet.


• Effective interpersonal communication skills.


• Ability to communicate and engage clients in a friendly, supportive manner.


• Ability to understand, give direction and express oneself in English in a clear, concise manner.


• Ability to speak another language such as French is an asset.


• Ability to follow directions and pay attention to details to provide consistency.


• Ability to work with minimum supervision.


• Organizational skills.


• Conscientious, Reliable.


• Abide by the WRHA's policy on confidentiality including the Personal Information Act (PHIA)

An opportunity to gain experience in a healthcare setting, increase knowledge of community health programs, assist clients in providing a voice that supports client engagement.

Shifts: Must attend a training session before starting the role. Actual shifts are flexible but should take place once or twice a week for 3 to 4 hours during regular business hours Tuesdays and Thursdays. Exact shifts will be coordinated between the volunteer and the site Placement Supervisor.