Digital Fundamental Support coach

Organization Details
Organization Name: March of Dimes Canada
Address: Winnipeg MB
Website: http://marchofdimes.ca
Organizational Description: March of Dimes Canada is a registered national charity that aims to provide community-based rehabilitation services and resources across the country to people with disabilities.
Volunteer Opportunity Details
Volunteer Opportunity ID: 5978
   
Description of Duties:

The SkillingUp, Digital Fundamentals, program empowers individuals with disabilities across Canada to build their digital skills and become engaged in the digital world. With ever changing advancements in technology, it can be hard to keep up. The Digital Fundamentals Support Coach provides individuals with remote assistance to understand, access and use their technology. The amount of support required, and cadence of sessions will be based on the service user's technology goals. Coaches can take on several matches lasting from 1 session to several weeks. You can read more about the program here.



ROLES AND RESPONSIBILITIES:


• Contact match via their preferred method of communication and gain an understanding of their technology needs


• Understand client goals and develop a learning plan to achieve them together


• Use and share available tools and resources to assist the individual in their technology needs


• Provide tech support as needed following program guidelines and boundaries


• Take brief session notes


• Ensure proper logging of hours in Volgistics and keep Coordinator up to date on successes and challenges


Apply here!


   
Skills Required:

• 18 years of age and older


• Basic tech savviness


• Access to a personal computer equipped with a camera and speaker/microphone as well as a stable internet connection


• A quiet work environment to ensure privacy and no interruption/distraction


• Excellent communication skills: including patience and willingness to learn about various disabilities and barriers


• Ability to follow the directions of the Program Coordinator or Manage

   
Skills Gained/Related Careers:
   
Age: 18-30, 31-54, 55+
Time Commitment:
Micro Volunteering
X
Micro Volunteering - any self contained volunteer opportunity that can be completed in a short amount of time, often through a web-enabled device.
Location of volunteer opportunity: Winnipeg
Does opportunity require a criminal record check? Yes
Will cost be reimbursed? Yes
Does opportunity require a child abuse registry check? No
Opportunity is available to candidates that: General Populace
Organization will provide: A letter of reference
Evaluation
Supervision
Training/Orientation
How to Apply:
Closing Date: Dec 31, 2025