Introduction to Volunteer Management (3 Days)

March 08, 2022 09:00 AM to March 10, 2022 04:00 PM

This workshop will provide staff and volunteers an opportunity to examine and practice the organizational and HR skills necessary to meet the challenges of a changing volunteer environment.

March 8, 9 & 10, 9:00 am - 4:00 pm each day.

Over the course of 3 sessions, this workshop will focus on imparting current best practices in volunteer management while helping participants develop and improve the competencies required to manage a strong volunteer program. Participants will develop a clear understanding of the Canadian Code for Volunteer Involvement, and how organizations (of all sizes) can implement the core components of the CCVI: the value of volunteer involvement, the guiding principles for volunteer involvement and the organizational standards of practice.

Topics Covered Include:

  • Trends in Volunteerism
  • Planning and Positioning your Volunteer Program
  • Risk Management and Screening Volunteers
  • Job Design
  • Marketing and Volunteer Recruitment
  • Volunteer Orientation and Training
  • Performance Management
  • Volunteer Retention and Recognition


Participants will have an opportunity to network with other volunteer engagers and become familiar with current resources on the topic of volunteer management.

Technical Requirements:

To participate, you will need a computer/mobile device with internet connection, speakers and microphone. A webcam is preferred but optional.

Who should attend?

This workshop is recommended for volunteer managers, staff and leadership volunteers who are responsible for the recruitment, management and recognition of volunteers within their organization or group.


Dawn Bourbonnais is Volunteer Manitoba's Manager of Communications & Outreach and is responsible for increasing awareness of Volunteer Manitoba's mission - to encourage and promote volunteerism across the province.

Dawn oversees VM's internal and external communications strategies, maintains the website and social media platforms, delivers presentations and organizes community outreach, and manages VM's referral services. She works closely with volunteer managers across Manitoba, and provides advice and support on issues relating to volunteer management.

Prior to working for Volunteer Manitoba, Dawn spent over 15 years working in the not-for-profit and arts sector, specifically in the music and film sectors. She is a member of Volunteer Canada's National Council of Volunteer Centres and currently sits on the board of VMPC (Volunteer Management Professionals of Canada).

Dawn has also managed volunteers for a many festival and community events held in Winnipeg, and is especially fond of the volunteers at the Jazz Winnipeg Festival (whom she worked with for over 13 years).

Certified in Volunteer Administration (CVA) Credential:

Points earned from attending this training, webinar, or conference workshop can be applied towards the education requirement for initial CVA Certification or CVA Renewal. CVA certification is the only internationally recognized credential in the field of Volunteer Administration. To learn more, visit:


Volunteer Manitoba's Virtual Classroom




Dawn Bourbonnais

Web registration

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