Volunteer Rides Programs: It's more than just a ride

October 25, 2023
09:00 AM to 12:00 PM

Volunteer rides programs provide essential and often life-enhancing transportation services for older adults. In this webinar, Serena from Transportation Options Network for Seniors (TONS) will provide insights, resources and information on starting a volunteer rides program to support you in addressing transportation as a barrier.

The value in providing volunteer rides programs to your clients is that it offers door to door supports for folks to access the basic necessities of everyday life, while also ensuring there are no barriers to social participation. In addition to removing barriers for your potential clients, volunteer rides programs are a valuable way to utilize your volunteers and to provide new volunteer opportunities for those looking to give back to the community.

In this webinar, participants will learn about volunteer rides programs and how they differ from vehicles for hire and public transit; information on the Vehicles for Hire Act; as well as training resources and videos on safety and risks. The webinar will also discuss resources that are available online to organizations wanting to offer a volunteer rides program.

Learning Objectives:

  • The differences between volunteer rides programs and vehicles for hire and transit services
  • The benefits of volunteer rides programs to the community and the organization.
  • Knowledge of insurance, liability and safety.
  • Volunteer recruitment, training and recognition questions.


Serena Bittner obtained her bachelor's degree with honours from the University of Manitoba and has since spent the last six years working in the community with a specific focus on aging in community and serving older adults. Over the last two years Serena has been working to enhance volunteer ride programs in Manitoba through extensive research, community collaboration, stakeholder engagement and using various innovative models currently being implemented across Canada. Serena continues to advocate for various types of transportation as well as accessible transportation options that promotes quality of life and allows people to age in place.

Who should attend?

This webinar is targeted to organizations who have identified transportation as a barrier to participation and engagement of older adults for their organization or community. Those with knowledge of volunteer management, who have limited knowledge of volunteer rides programs, and who are interested in learning about starting a program and learning about the free resources available to them.






Serena Bittner

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