Visitation Monitor

We invite individuals who enjoy working with children and are interested in supporting families to apply to the Winnipeg Children's Access Agency! Volunteering at WCAA provides a person with the opportunity to supervise and record family visits to ensure that families can have a safe, neutral, and child focused visit together. Following a family visit, a volunteer will also write a summary of the visit.

Volunteers must adhere to the Winnipeg Children's Access Agency's policies and procedures, including record-keeping requirements, confidentiality of agency and client information, and ethics.

We also expect volunteers to demonstrate professionalism by being prompt and on time and to advise of their availability on a regular.

As WCAA is a place that is free of judgment, volunteers need to be able to work objectively.

A variety of training sessions will be provided before supervising a family on their own.

• Must be 18 years of age or older.


• Mature, reliable, responsible.


• Strong typing skills and ability to record in a chrome book provided by the WCAA.


• Strong interpersonal and communication skills, both verbal and written in English. Other languages are also an asset.


• Must be able to be objective and factual during visits and while writing notes.


• Subject to an interview and reference checks. Criminal record check and child abuse check is required. We can help in obtaining these checks and the criminal record check will be reimbursed after 12 hours of successful independent shifts.

• Development of highly employable and transferable observation and documentation skills.


• Experience in working with families who have experienced interpersonal violence.


• Experience in dealing with challenging situations and resolving conflict.


• Highly satisfying experience for individuals interested in making an impact on their community and in helping to keep children and their families connected.


• Maintaining professional relationships.


• Recognizing and respecting diversity.


• Mentoring and peer learning.


• Casual employment is possible if there are open positions after approximately 50 hours of volunteering when positions become available.


• This can be a great opportunity for students studying social work, criminology, law, psychology, and social family sciences.


• This is also a great opportunity for individuals who have a variety of lived experience and are interested in continuing to work with families and children of all ages and abilities.

Monitors are required to attend three 3-hour training sessions on site, as well as complete several training shifts shadowing experienced monitors.

After completing training, volunteers are asked to be available for 2-3 shifts per month. Volunteers are asked to share their availability well in advance and maintain regular contact with the WCAA.

Each shift is 3 hours in length and may be scheduled on a weeknight or during the day on weekends. The volunteer schedule is prepared well in advance of each month.

• Online Application Form Below
• Email: volunteers@wcaa.ca (Include Opportunity ID)
• Online: www.wcaa.ca/application-form