Baby Steps Program Assistant Volunteer

Baby Steps is a free and welcoming program for pregnant women and new parents to connect with other parents, babies and health care professionals. The program provides a safe, supportive environment to share experiences, learn about healthy child development, and access community resources.

The Baby Steps Assistant supports program staff in creating a friendly, clean and engaging space for parents and their children. Volunteer assists with food preparation, activity setup, and child-minding, helping to ensure a positive experience for all participants.

Key Responsibilities

• Assist with program setup and cleanup, including play areas, toys, and activity materials.


• Support food preparation and serving while following food safety and hygiene protocols.


• Maintain cleanliness and sanitization of kitchen and activity spaces.


• Help with child-minding for older children during program sessions.


• Greet participants, provide information to first-time guests, and assist with registration.


• Engage positively with families and refer questions to staff or service providers when needed.


• Support staff with distributing surveys or collecting participant feedback.


• Work cooperatively with staff and other volunteers, taking initiative as needed.


• Record volunteer hours and check in with staff before leaving

• Friendly, caring, and compassionate with an interest in supporting families.


• Enjoys working with infants, children, and parents/caregivers.


• Punctual, reliable, and able to commit to one shift per week.


• Comfortable assisting in the kitchen and following food safety practices.


• Respectful, nonjudgmental, and aligned with NorWest's vision, mission, and values.


• Outgoing and willing to take initiative in a team setting.


• Criminal Record Check and Child & Adult Abuse Registry Checks required.


• Food Handler Certificate preferred but not required.

• Experience in child care and family support


• Exposure to community health and social services


• Practical skills in community program delivery and development


• Teamwork and communication skills in a professional environment

Wednesday 12:30 pm - 3:30 pm

• Online Application Form Below
• Email: acastro10@norwestcoop.ca (Include Opportunity ID)
• Phone: 431-277-2741
• In Person
• Online: norwestcoop.ca/volunteer-program-application/