Organization Details
Organization Name: Golden Rule Seniors Resource Centre
Address: 625 Osborne Street
Winnipeg MB  R3L 3B2
Organizational Description: Golden Rule Seniors is a nonprofit organization dedicated to improving the lives of seniors in the River Osborne, Lord Roberts communities (R3L). With a commitment to enhancing social connections, promoting well-being, and empowering seniors, we strive to create innovative programs and initiatives that address their unique needs.
Volunteer Opportunity Details
Volunteer Opportunity ID: 4983
Description of Duties: - Welcome and greet individuals inquiring about senior services.
- Acquaint oneself with available information for distribution and community resources catering to seniors.
- Document inquiries and collect contact information for follow-up purposes.
- Manage the Resource Desk, serving as the point of contact for inquiries.
- Prepare and serve beverages like coffee and tea; ensure they are properly stored at the end of the shift.
- Provide coffee and water to guests interested in engaging in conversation.
- Maintain accurate records of pertinent information and statistics.
- Supervise and manage sign-up sheets.
- Perform additional responsibilities as necessitated.
Skills Required: - Customer Service: Excellent interpersonal skills to warmly greet and assist individuals, providing a positive experience.
- Communication: Clear verbal and written communication skills to effectively interact with visitors, record information, and convey details about services and resources.
- Organization: Strong organizational abilities to manage inquiries, contact details, and records in an orderly manner.
- Resourcefulness: Ability to familiarize yourself with available information and community resources to assist visitors effectively.
Skills Gained/Related Careers: Skills Gained:

- Customer Service Excellence: Developing strong communication skills and the ability to handle a variety of individuals with patience and professionalism.
- Phone and Email Etiquette: Polished skills in managing phone calls and emails, conveying information clearly and courteously.
- Organization and Time Management: Balancing multiple tasks, appointments, and requests while maintaining an organized workspace.
- Resource Navigation: Gaining familiarity with available senior resources and services, and effectively directing individuals to appropriate options.

Related careers:

- Receptionist: Working in various settings where strong communication and organizational skills are crucial.
- Senior Center Coordinator: Overseeing the operations of a senior center, including organizing activities, events, and resource availability.
- Community Outreach Specialist: Engaging with the senior community, connecting them with resources, and organizing outreach programs.
- Front Desk Clerk: Assisting visitors and clients in different contexts, such as hotels, medical offices, or community centres.
Age: 16-17, 18-30, 31-54, 55+
Time Commitment:

Morning shift: 10am - 1pm;
Afternoon shift: 1pm - 4pm.
Location of volunteer opportunity: Winnipeg
Does opportunity require a criminal record check? No
Does opportunity require a child abuse registry check? No
Opportunity is available to candidates that: Fulfilling volunteer hours for school credit
Are able to attend with a support person
Uses a mobility device
Required to complete community service
Organization will provide: A letter of reference
Bus tickets
Certificate of recognition
How to Apply: Email:
Phone: 204-510-5512
Closing Date: Dec 25, 2023
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