CPP-D Application Assistance Program

Organization Details
Organization Name: MS Society of Canada
Address: Winnipeg MB
Organizational Description: The Multiple Sclerosis Society of Canada is an organization founded by volunteers and continually fueled by the initiative and dedication of thousands of volunteers across the country.
Our volunteers are an exciting, dynamic and diverse group of people who share a willingness to contribute their time and talents to #endMS. When and how much they contribute differs from person to person. There are opportunities in all areas of the MS Society at the national, divisional and chapter level
Our vision is a world free of multiple sclerosis. Our mission is connect and empower the MS community to create positive change.
Volunteer Opportunity Details
Description of Duties: Purpose:
To assist CAS clients (over the computer or phone) to document their MS symptoms and functional limitations in order to complete applications for Canada Pension Plan-Disability (CPP-D).
-Assist clients to document their MS symptoms and functional limitations
-Interview clients over the phone
-Take clear, detailed notes in the client's own voice
-Organize and format the information to answer relevant questions from the disability application forms, to demonstrate how the client meets the benefit's eligibility criteria
-Communicate clearly with the CAS Coordinator, clients, and fellow-volunteers regarding interview appointments with clients and the development of documents for applications
-Volunteers often work in pairs to assist a single client
Skills Required: Detail-oriented with strong verbal and written English skills
Calm, patient and enjoys working with people
Empathic, supportive, with a positive attitude and a good listener
Mature and sensitive - able to speak with clients about emotional and personal topics related to their disease and symptoms
Computer skills: e-mail access, Microsoft Word
Ability to work over the phone with clients (access to a phone and stable reception)
Willingness to participate in the program's on-boarding processes such as signing required policy documents and undergoing a criminal record check
Knowledge of MS, chronic illness, or disability and of disability benefit programs such as CPP-D are an asset, but not required
Skills Gained/Related Careers:
Age: 18-30, 31-54, 55+
Time Commitment:
Two-year commitment is requested because of the training and skill required Volunteers can take on clients as their availability allows and depending on CAS's caseload from month to month The time commitment to assist one client varies from 5 to 10+ hours, depending on the client's needs and application involved - normally for CPP-D, the assistance includes 2 to 4 telephone interviews as well as time between calls working on the document Appointments with clients can be scheduled based on the schedule of the volunteers and the client.
Location of volunteer opportunity: Winnipeg
Does opportunity require a criminal record check? Yes
Will cost be reimbursed? Yes
Does opportunity require a child abuse registry check? No
Opportunity is available to candidates that: Are fulfilling volunteer hours for credit
Speaks French
Organization will provide: A letter of reference
How to Apply: Email: Laurissa.wilson@mssociety.ca
Closing Date: Dec 29, 2020
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