Downtown Ambassador Volunteer

Organization Details
Organization Name: Downtown Winnipeg Business Improvement Zone
Address: 426 Portage Avenue
Winnipeg MB  R3C 0C9
Organizational Description: Making Downtown Winnipeg a better place to work, shop, live, enjoy, and conduct business through safety, cleanliness, marketing, special events, and promotions.
Volunteer Opportunity Details
Description of Duties: 1. Public and Community Engagement
- Act as an on-street concierge for the downtown community answering questions regarding businesses, directions, parking, events and Downtown Winnipeg BIZ programs and services.
- Respond to requests to provide courtesy walks, escorting individuals to their destination downtown.
- Manage the Downtown Winnipeg BIZ kiosk at different locations, connecting with the public and promoting events, programs and downtown businesses
- Assist with Downtown Winnipeg BIZ and third-party events and programs

2. Member Relations
- Establish and strengthen positive and proactive relationships with BIZ members, including in-person visits to businesses
- Solicit feedback from members, identifying solutions to address concerns and forwarding requests to the appropriate BIZ programs
- Assist in the distribution and collection of BIZ surveys and promotional material

3. Administrative
- Work with the Marketing, Engagement and Events team to ensure all Downtown Winnipeg BIZ print materials are stocked, organized and distributed in the designated locations.
- Report any safety or health concerns, that are not emergency in nature, to the Downtown Safety Partnership (DSP)
- Report graffiti or cleanliness concerns to Downtown BIZ Enviro Team or vandalism to the effected business owner. Report damage to public infrastructure to Ambassador Supervisor to notify the City (sidewalk, benches, etc.
Skills Required: - Related work and/or volunteer experience
- Customer service experience %uF0B7 Knowledge of downtown Winnipeg
- Excellent oral and written communication skills
- Excellent interpersonal skills and able to work as part of a team
Skills Gained/Related Careers:
Age: 17 and under, 18-30, 31-54, 55+
Time Commitment: Daytime, Evening, Weekend
Location of volunteer opportunity: Winnipeg
Does opportunity require a criminal record check? No
Does opportunity require a child abuse registry check? No
Opportunity is available to candidates that: Are carrying out of court ordered community service
Are fulfilling volunteer hours for credit
Are supported
Organization will provide: A letter of reference
How to Apply: Email:
Closing Date: Sep 30, 2020
Apply for this volunteer opportunity 
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