Personal Disaster Assistance (PDA) Supervisor

Organization Details
Organization Name: Canadian Red Cross
Address: 400 Cooper Street, Suite 8000, Ottawa, ON, K2P 2H8
Ottawa ON  K2P 2H8
Website: http://www.redcross.ca
Organizational Description: The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement. Our mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world. Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.
Volunteer Opportunity Details
Description of Duties: The Personal Disaster Assistance Team is activated to respond and provide assistance for up to the first 72 hours following a disaster. The PDA supervisor will supervise a team of PDA responders at the local level. The PDA Supervisor will provide, as appropriate, direct aid assessment for delivery of ESS services for relief, referral services, and/or recovery assistance, as well as, be responsible for planning and organizing ongoing preparedness activities. They may be asked to deliver services during a large-scale emergency. The PDA Supervisor may be asked to represent Disaster Management on cross-functional working groups.

Looking for volunteers from
PDA Base Communities:
Flin Flon and Area
The Pas and Area
Thompson and Area
Swan River and Area
Dauphin and Area
Brandon and Area
Winnipeg and Area
Gimli and Area
Beausejour and Area
Steinbach and Area
Winkler and Area
Portage La Prairie and Area
Norway House Cree Nation
Peguis First Nation
Skills Required: Skills and Abilities:

Language requirements vary - responders must be able to deliver services as appropriate
Customer service skills - provides comfort and care, patience in dealing with upset clients, active listening to understanding needs, finding a solution and good communication so client understands services available and how to obtain
Leadership skills - give clear instructions and delegate, make informed decisions, able to problem solve, provide coaching and feedback to volunteers, support team environment
Communication skills - verbal and non-verbal cues, active listening, clearly able explain self and confirm understanding from client
Attention to detail - accuracy in completing forms, giving information, completing necessary paperwork
Ability to work well within a team - share information, be helpful, respectful, approachable, build strong relationships
Dependable - timely, takes initiative and ownership of work, completes tasks without being asked or with little supervision
Remains calm during a crisis - does not allow emotions to get in the way, does not take things personally, stays positive, responds decisively and takes accountability
Skills Gained/Related Careers:
Age: 18-30
Time Commitment: Evening
Location of volunteer opportunity: Winnipeg
Does opportunity require a criminal record check? No
Does opportunity require a child abuse registry check? No
Opportunity is available to candidates that: General Populace
Organization will provide: Supervision
Training/Orientation
How to Apply: Phone: 844-818-2155
Online: www.redcross.ca/volunteer/apply-now/personal-disaster-assistance-pda-supervisor-32
Closing Date: Sep 30, 2019