Personal Disaster Assistance (PDA) Responder

Opportunity ID: 1836

Organization Details
Organization Name: Canadian Red Cross
Address: 400 Cooper Street, Suite 8000, Ottawa, ON, K2P 2H8
Ottawa, ON K2P 2H8
Website: http://www.redcross.ca
Organizational Description: The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement. Our mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world. Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.
Volunteer Opportunity Details
Description of Duties: Disaster Management - Personal Disaster Assistance (PDA) Responder
Volunteer - Two (2) Years, Renewable

Flexible; various locations across Manitoba

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Personal Disaster Assistance (PDA) Responder for Disaster Management (DM). Reporting to the PDA Supervisor, the PDA Responder will be responsible to fill various on-call shifts on a 24/7 schedule that includes weekends, holidays and evenings. When called on to respond, the PDA Responder will be required to provide relief directly to clients in need of assistance.

Job Summary:
The Personal Disaster Assistance (PDA) Team is activated to respond and provide assistance for up to the first 72 hours following a disaster. The incumbent of this position is responsible for conducting a needs assessment to determine the needs of the clients. The PDA Responder will provide, as appropriate to agreements with the local authorities, Emergency Social Services (ESS) for relief, referral services and direct assistance for recovery, as well as, works with the PDA Supervisor to plan and organize ongoing preparedness activities. They may be asked to deliver services during a large-scale emergency response in their community.

For the full role description, as well as application instructions, please consult the posting on the Canadian Red Cross website:

https://trr.tbe.taleo.net/trr01/ats/careers/requisition.jsp?org=CRCS&cws=56&rid=2197
Skills Required: Language requirements vary - responders must be able to deliver services as appropriate

Customer service skills - provides comfort and care, patience in dealing with upset clients, active listening to understanding needs, finding a solution and good communication so client understands services available and how to obtain

Communication skills - verbal and non-verbal cues, active listening, clearly able explain self and confirm understanding from client

Attention to detail - accuracy in completing forms, giving information, completing necessary paperwork

Ability to work well within a team - share information, be helpful, respectful, approachable, build strong relationships

Dependable - timely, takes initiative and ownership of work, completes tasks without being asked or with little supervision

Remains calm during a crisis - does not allow emotions to get in the way, does not take things personally, stays positive, responds decisively
Skills Gained/Related Careers: Ability to support families and individuals in times of crisis;

Help strengthen community capacity and resilience;

Team work;

Red Cross Disaster Management Training.
Age: 18-30, 31-54, 55+
Time Commitment: Daytime, Evening, Weekend
Ability to respond during non-traditional hours (i.e. late night or weekends) and long hours of work in a demanding context. Ability to be on-call when scheduled, as required.
Location of volunteer opportunity: Brandon
Central
Eastman
Interlake
Norman
Parkland
Thompson
Westman
Winnipeg
Does opportunity require a criminal record check? Yes
Will cost be reimbursed? Yes
Does opportunity require a child abuse registry check? Yes
Will cost be reimbursed? Yes
Opportunity is available to candidates that: General Populace
Organization will provide: A letter of reference
Certificate of recognition
Evaluation
Supervision
Training/Orientation
How to Apply: Online: https://trr.tbe.taleo.net/trr01/ats/careers/requisition.jsp?org=CRCS&cws=56&rid=2197
Closing Date: Dec 31, 2018