A & O Digital Coaches in English or Arabic

Organization Details
Organization Name: A & O: Support Services for Older Adults
Address: 200-280 Smith Street
Winnipeg MB  R3C 1K2
Website: https://www.aosupportservices.ca/
Organizational Description: Since 1957, A & O: Support Services for Older Adults has been providing specialized social services to older adults. Our programs fall under 3 pillars of service: Safety & Security, Social Engagement and Counselling. Last year, we helped over 27,000 older Manitobans.
Volunteer Opportunity Details
Description of Duties: Want to give back to your community? A & O: Support Services for Older Adults requires Digital Coach volunteers to provide digital literacy coaching to older adults living in the Winnipeg community.

A & O is currently looking for volunteers who speak English and/or Arabic.

Digital Coaches will work one-on-one with older adults to help them increase their digital literacy. The Digital Coach helps to answer basic digital skills questions in simple terms and provides encouragement to older adults through regular, one-on-one check-ins. Both clients and volunteers will be provided with the same device (tablet computer) for the digital coaching sessions. These sessions will be held over the phone and can take place in the daytime, evenings, or weekends, depending on the availability of the volunteer and client.

For more information, contact Sara at sparsons@aosupportservices.ca or call 204-956-6440.
Skills Required: -Strong conversational and interpersonal skills required
-Ability to work independently
-Ability to use a computer, tablet, or smartphone
-Ability to explain technology in simple terms
-Completed criminal Record Search and reference checks will be required of successful applicants, to be discussed.
Skills Gained/Related Careers: -Communicating with older adults
-Opportunity to practice interpersonal skills
-Opportunity to attend training session on digital essentials
-Opportunity to learn new communication platforms and apps, such as Slack
Age: 18-30, 31-54, 55+
Time Commitment: Daytime, Evening, Weekend
Volunteers are free to complete digital coaching sessions during mornings, afternoons, evenings, or weekends depending on the schedules of both the volunteer and the older adult. - 5 hours of preliminary training - Approximately 5 hours of support per older adult
Location of volunteer opportunity: Winnipeg
Does opportunity require a criminal record check? Yes
Will cost be reimbursed? Yes
Does opportunity require a child abuse registry check? No
Opportunity is available to candidates that: Speaks another language: Arabic
Organization will provide: Certificate of recognition
How to Apply: Email: sparsons@aosupportservices.ca
Phone: 204-956-6440
Closing Date: Sep 30, 2021
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