The
Volunteer Management Series is designed to assist you in meeting
the challenges and opportunities of recruitment, management,
and retention of volunteers in today's environment.
Below, please view our full list of Volunteer Management workshops
that are available either for individual registration or as
contract training
delivered directly to your organization.
To go back to our full list of WORKSHOPS AND EVENTS,
please click here. |
| Volunteer
Management Introduction (Level 1) - click
here |
Date:
September 28, 29, 30, 2010 (9 am - 4:30 pm)
& November 23, 24, 25, 2010 (9 am - 4:30 pm)
Location: Volunteer Manitoba Training Room, #207-5 Donald St.
S |
| Program
Planning & Evaluation by Distance
- click
here |
Next
start date: October, 2010
Location: DISTANCE EDUCATION
(A
core course of the Red River College Volunteer Management Program)
(For more information
on the new and revitalized
Volunteer Management Certificate Program through Red River,
please click here) |
|
Addressing the Customer Service Revolution |
|
(3 hour workshop) Through group activities,
discussions, and simulations, staff and volunteers will learn
how to deliver exceptional customer service techniques in
the non-profit environment. We will focus on: communication
styles; verbal and non-verbal communication; improved listening
and questioning skills; handling 12 types of difficult customers
to address the customer service revolution. |
Communicate
Cooperatively and Confidently
|
|
(2 hour workshop) Communication in volunteer
service can be a minefield of misunderstandings, conflicting
expectations, and divergent styles. This interactive workshop
develops skills in handling difficult people and situations
confidently and respectfully. |
| Diversity
in the Workplace or Let’s Talk Bannock |
(3
hour workshop) As Aboriginal peoples continue to comprise
more of our population, embracing our diversity will lead
to better client service, maximize new talent, and create
an environment on inclusion. Join our facilitators in a safe
and informative environment to talk about Aboriginal issues,
history and questions you’ve been afraid to ask. |
| Effective
Volunteer Supervision |
(3-hour
workshop) - Learn to supervise more effectively by improving
your ability to delegate, provide appropriate support, and
manage performance problems. Option to purchase electronic
resource to train your co-workers and senior volunteers to
better manage volunteers. |
| Encouraging
Community Involvement (for smaller, rural communities) |
(6-hour
workshop) - Have you heard conversations in your organization
questioning why volunteers aren't as committed as they used
to be, how to encourage younger, busy people to become involved?
Organizations, particularly those in smaller, rural communities
need to work together by coordinating events, increasing communication
and sharing resources. The 4 R's (Recruitment, Retention,
Recognition, Risk Management) will be explored within the
rural Manitoba context in order to most effectively encourage
and support community involvement. |
| Engaging
YGen Volunteers |
(3
hour workshop) – Learn about YGen volunteers (ages 30
and under), how to prepare your organization, have youth friendly
recruitment practices, and what retention strategies keep
younger volunteers motivated and wanting to come back for
more. |
| Feedback
Skills (also in French) |
(3
hour workshop) Using good feedback skills will improve the
receptors ability to receive and use the message you are communicating.
Learn to describe the actions (what you saw, heard or felt),
explain how it affects you and express your expectations in
a constructive and respectful way. |
| Manage
Risk Management & Liability in Volunteer Programs |
(3
hour workshop) Volunteer Screening, Workplace Health &
Safety’s Bill C-45. Learn how to identify and manage
the risk and liabilities associated with today’s volunteer
and organizational involvement and potential screening methods. |
| Steps
in Creating a Retention Strategy |
(3
hour workshop) Competition for volunteers is increasing. Having
a strategy to retain your volunteers is essential for the
long-term viability of the organization's programs and services.
Learn the key components of a successful retention strategy
that results in motivated volunteers. |
| Strategizing
for Recruitment Success |
(3
hour workshop) Examine the realities of today’s volunteer
involvement and strategically plan recruitment using new ways
of thinking and designing work. Thoroughly analyze current
recruitment practices and materials and become more creative
with marketing approaches to enhance success. Bring your recruitment
examples to share. |
| Strengthening
Volunteer Involvement |
(3
hour workshop) Learn how to use the Canadian Code, a valuable
Volunteer Canada resource that provides a framework for engaging
and supporting volunteers in your organization. |
| Volunteer
Connections: New Strategies for Involving Youth |
(3
hour workshop) Motivate youth to become involved with your
organization: recruitment, retention, mentoring, recognition
and relationships with youth volunteers. |
| Volunteer
Connections – New Strategies for Involving Older Adults |
(3
hour workshop) Learn about ways to recruit, support, retain
and recognize Baby Boomer and older adult volunteers. Design
a tailored action plan that will meet the needs of your organization
and the interests of this large group of skilled volunteers.
This workshop is for Managers of volunteers and Board members
representing organizations that want to positively position
themselves to incorporate Baby Boomer and older adult volunteers. |
| Volunteer
Management Introduction (Level 1) |
Develop
a clear understanding of the components necessary to develop
an effective volunteer program in your organization. Learn
about: Trends & Planning - Communication & Problem
Solving - Job Design & Risk Management - Screening &
Interviewing - Marketing & Recruitment - Performance Management
- Recognition, Orientation & Training
(A
pre-requisite to the Red River College Volunteer Management
Program)
|
| Volunteer
Management Leadership
Skills (Level 2) |
(3-day
workshop) – Develop strong leadership skills, build
successful teams and implement meaningful program evaluation.
(Level 1 is a pre-requisite). |
