This workshop will help participants:
- -Identify the competencies linked to effective group facilitation
- -Understand the difference between content and process
- -Identify the stages of team development and ways to help teams through each stage
- -Use common process tools to make meetings easier and more productive
Topic areas to be covered will also include:
Definitions
Participants will explore the differences between instruction, facilitation, and management in small and large groups.
What is a Facilitator?
Through a lecture, participants will learn about the history of facilitation, some key skills, the levels of facilitation, and the facilitation process.
Types of Groups
Facilitators must work with all types of groups. In this session, participants will discuss two common types (participatory and conventional) groups in a small group setting.
Content and Process
It is very important for facilitators to understand the differences between content and process, as they have a different role in each element. These concepts will be explored in a large group discussion.
Group Norms
During this session, participants will learn about team norms and set some for themselves to guide the rest of the workshop.
Types of Thinking
This session will explore divergent thinking, convergent thinking, the groan zone, and multi-voting tools through group discussions and exercises.
Controversial Issues
Facilitators are often asked for their help when a group has a controversial issue to deal with. In this session we will learn about a tool that can help participants facilitate these types of issues: the gradients of agreement.
Communication Skills
A key part of the facilitator’s toolbox is communication skills. We will discuss how to ask good questions, how to actively listen, how to use non-verbal messages, and how to listen for common ground.
Common Facilitation Techniques
We will spend time looking at techniques that facilitators often use. First we will explore these techniques through discussion, and then participants will role play the techniques.
Effective Feedback
Giving and receiving feedback is an important part of facilitation. We will look at both elements during this session.
Facilitating an Open Discussion
During this session, we will look at some facilitation techniques that the facilitator can use to ensure everyone in the group gets a chance to speak.
Managing Divergent Perspectives
Usually, if a lot of people are taking part in a discussion, there are a lot of differing perspectives on the issues. The facilitator’s challenge is to help people value one another’s contributions. This session will look at some ways that the facilitator can do this.
The Language of Facilitation
This session will look at four language techniques that facilitators commonly use.
Agendas
Agendas can be a great tool for facilitating meetings. We will look at how to develop an agenda and we will develop a sample agenda.
Dealing with Difficult Dynamics
Participants will work in groups to discuss working with difficult people and how to manage them.
Interventions
This session will look at some techniques facilitators can use to intervene. Participants will have an opportunity to discuss and practice these interventions.
Sustainable Agreements
As a facilitator, you want to make sure that all points of view have been considered, so that when an agreement is reached, it is one that everyone is happy with. During this session we will look at the components of a sustainable agreement.
Stages of Team Development
This session will explore the model of team development: forming, storming, norming, and performing. We will also look at some ways that a facilitator can help groups move through these stages.
Analysis Tools
SWOT analysis and force field analysis can help the group analyze internal or external problems. We will take a brief look at how to use both tools.
Date:
March 22nd and 23rd, 2012
9:00am - 4:00pm
Location:
The United Way of Winnipeg, 580 Main St.
Click here for a detailed parking map of the area surrounding The United Way
Fee: *$200 (includes materials and light refreshments)
Facilitator:
Lisa Lewis, Beyond Excellence
For Information:
Delores Jansen, Registration Coordinator
phone: 204.477.5180 ext 221 (toll free) 888.922.4545
email: delores.jansen@volunteermanitoba.ca
Cancellation and final registration date: 7 days prior
|
